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Rockstar North

Rockstar North Reviews

www.rockstarnorth.com
What is your customer experience with Rockstar North?

Rockstar North Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Rockstar North has a 2.2 star rating from 33 reviews; consumer sentiment is largely negative and 22% would recommend. Reviews frequently reference account bans, lost in-game money or items, login failures, and requests for a refund. Many cite poor customer service and unreachable phone support.

Key Takeaways for Future Customers

  • Expect issues with account access and possible suspensions when researching Rockstar North reviews.
  • Prepare documentation and request refunds if purchases or progress disappear.
  • Customer service and phone support may be slow or nonresponsive.

Negative Feedback / Risk Areas

  • Frequent complaints about account bans and suspensions without clear explanations.
  • Reports of lost GTA money, missing items, and erased characters.
  • Login problems, verification email failures, and unreachable support numbers.
  • Requests for refunds and dissatisfaction with handling of membership and GTA+ issues.

Positive Feedback

A few reviewers mention specific pros but most feedback centers on account and support problems.

View full overview ›

Media from reviews

Rockstar North - I lost money on my GTA online account
Rockstar North - Kozakevan543@***.comRockstar North - Isaiah RyanRockstar North - I got banned for no reason please look into it for seven daysRockstar North - I got suspended for no reasonRockstar North - Gta5 ps4Rockstar North - GTA 5 not working on portal ps5
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Show reviews that mention
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Alex R Alu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brockville, Ontario

Hacking disrupts Red Dead Online play

So what happened was I was playing my game like normal when this guy killed me and was on some kind of mode where I couldn't kill him. If you do run into Z1KIL, he is hacking.

Pros:
  • Riding
  • View
  • Friends i'm making
Cons:
  • Hackers in this game

User's recommendation: Take reports seriously

View full review
Sadee Med

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hot Springs, Arkansas

I lost money on my GTA online account

Rockstar North - I lost money on my GTA online account

I was saving up for a mansion in GTA Online, and I had 8 million dollars. Then I woke up the next morning, and it was gone.

Loss:
$800000

Preferred solution: Full refund

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Sadee Med

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hot Springs, Arkansas

I lost all my money on GTA online and I had 8 million dollars

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I had $8 million dollars on GTA online and it disappeared the next morning whenever I woke up and logged on

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Chris S Qea

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Loveland, Ohio

Having trouble signing into my rockstar account

It wont let me sign in to rockstar. It keeps saying email and password dont match when it does. I even changed my password on my Microsoft account and it still wont let me in.

Preferred solution: A solution for my problem of not being able to login

View full review
Evan K Tbt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Kozakevan543@***.com

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Rockstar North - Kozakevan543@***.com

Please today is the wonderful the Halloween event on GTA online you got to put on it today I I want to be happy with the Halloween event

Loss:
$100000
Pros:
  • Even
Cons:
  • Koazk

User's recommendation: kozakevan543@***.com

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Darryl a Pqw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bethlehem, Pennsylvania

Games missing from account

Games are missing from my account.. I need help recovering them from my rog ally.. I haven't been on in months

Loss:
$110

Preferred solution: My games

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Katie R Seu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Isaiah Ryan

AI Highlights
  • - There is excessive trash talk in a party chat.
  • - There are comments about getting someone killed in PS4 and trash talking a kid with special needs.
Rockstar North - Isaiah Ryan

They're talking mess on a party chat and they're just talking for me to get killed off of PS4 to let you know I'm just letting y'all know give you a good heads up Talking too much trash talking too much trash on a party chat and do they supposed to be talking trash about especially kid and I am special needs to let you know

User's recommendation: G9ineFrmDa4

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Tristan C Baz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I got banned for no reason please look into it for seven days

Rockstar North - I got banned for no reason please look into it for seven days

I was playing with my friend and I was doing a mission and I just got banned for no reason I would like for you guys to fix your game and not get me banned for no reason

User's recommendation: Don’t ban me for no reason

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John B Dxd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I got suspended for no reason

AI Highlights
  • - Suspended until Aug 21, unsuspended Aug 10, then suspended again; music on Pandora (possibly with cussing) and freedom of speech feels violated.
Rockstar North - I got suspended for no reason

I got suspended for no reason until August 21st. I just got unsuspended on August 10th, and here it is: I got suspended again until August the 21st.

The only thing I did was play my music; that's it. My music might have cussing in it.

I don't have anything to do with that. I'm on Pandora, and then on top of that, I feel like my freedom of speech is being violated.

Preferred solution: I would like to talk to customer service tell them to unsuspend my account because I feel like this is unfair I just got unsuspended August the 10th and now I just got resuspended August 21st

User's recommendation: I would like to speak to customer service about this before I even move ahead to go with the new GTA VI because I do not want to be suspended off that or have my accounts suspended or deactivated

View full review
Taina Nxj
map-marker Lincoln, Nebraska

Phone Numbers Didn't Work

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AI Highlights
  • - Tried three numbers with and without long-distance options (+44); nothing connected.
  • - An automated voice said the number has not been recognized.

Tried calling all 3 phone numbers with and without the long distance extras (+44, etc) and nothing worked the only thing that happened was the automated voice saying "The number you have dialed has not been recognized, please try again"

User's recommendation: Do not use these numbers.

View full review
Anonymous
map-marker Sparks, Nevada

I don’t have acces to my social club email

Its bs help I provide proof its my account and theres nothing they can do I dont understand how theres no help

View full review
Anonymous
map-marker Grimsby, North East Lincolnshire

Game suspension

AI Highlights
  • - Account suspended after a false report on 27 August 2025; level 720.
  • - Has spent money on shark cards seeks resolution and notes prior deranking.

My account has been suspended Ive been reported for modding by a player in one of the lobbies I was in on the 27 August 2025 my level is 720 Im a legit player I have had issues with rockstar before regarding my account Ive been falsely reported twice and I contacted rockstar back and fourth for a week because my account was deranked after a few emails I got my level back now Ive been falsely suspended I would like something done about it Ive spent a lot of money on shark cards and I have a lot of progress on my game Im really annoyed Im a legit player and I feel like they keep the modded accounts on the game who are level 8000 and the legit players get suspended and everything wiped of there accounts feel like rockstar are the modded accounts rockstar owe me 2million gta for the end of summer sign in before and receive it

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Brandon P Lgi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sanford, Florida

Gta5 ps4

AI Highlights
  • - Requests GTA6 release date and PS4 version.
  • - Wants GTA6 to release on PlayStation 4.
  • - Is saving money and upset about not having a PS4 version.
Rockstar North - Gta5 ps4

Can you release date for Gta6 and Ps4 please? I need to buy it to Play at third and second when Im playing GTA five or all day can you believe that Gta6 I am your PlayStation for please I need a need it to buy it because Im saving my money up at forget that game Gta6 please release it on the Play station four. How about you needed it me upset you dont have it on Play station four dont have any Play station four are you gonna sue you to sue you and your company, please release it on the Play station four Gta6, please on the PlayStation for for Gta6 OK

Loss:
$25
Pros:
  • Gta6
Cons:
  • Gta6

User's recommendation: Gta6 needs release on Ps4

View full review
Jermario P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Discrimination

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AI Highlights
  • - Harassed players are punished while harassers are allowed to continue.
  • - No live support to resolve issues; prejudice and fake-currency focus.

How is it possible for you people to supposedly have recording of whats happening but always punishing the person thats being harassed allowing the harasser to get away with bothering people I get it; its just a game but repeatedly suspending someone whos clearly being harassed having only one account for years an has never been banned or anything just telling the truth on the mic it makes no sense at all and never giving us a live person to talk to an resolve issues it just beyond me an others that deal with the actions of rockstar and clearly havent done anything if you people would actually hear us out you guys are very prejudice an unprofessional an hungry for fake currency that has any value as is the original people dont suffer enough in the real world it makes no sense to be harassed and suspended from the game make it make sense someone please!!!

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1 comment
Guest

You need to use correct terminology. Being reprimanded by an online gaming company is not prejudice or discrimination.

That exists for a half dozen or so federally protected classes of people based on gender, ethnicity, religion, etc.

At most you experienced unfair treatment. Also, if you felt harassed at the time and did not power off the game, that falls on you.

Evan K Tbt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Evan koazk

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We have to go have a purple dress fireworks on GTA online cuz I like to have them more notified around with it

User's recommendation: 466677

View full review
Daniel R Jdh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

GTA 5 not working on portal ps5

AI Highlights
  • - GTA on PSP shows offline servers unavailable; other PSP games work.
  • - The issue has persisted for a few days.
  • - Asks for help to fix the issue.
Rockstar North - GTA 5 not working on portal ps5

Can you help me fix GTA on my PlayStation Portable as it is not working for some reason? Also, my other games work fine; it is just GTA that doesn't work.

It keeps saying offline servers are unavailable at this time. Please try again later. It has been saying that for a few days now.

Not sure what to do. Could this be fixed?

View full review

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